Congratulations again and welcome!

You are officially part of the most exclusive group in the sneaker game.

Your FREE Shoes Are On Their Way

If you used your existing MLO login credentials, your account should automatically be upgraded to VIP status. Our team will use your current shipping information to send out your free mystery pair of shoes as soon as possible in the size you selected. If you have any questions, feel free to let us know by responding to the welcome email you may have already received from our CEO, Claytano.

Didn't receive an email? Check your spam folder or email us at vip@mlo.shoes to be connected with your personal concierge to see if something may have been inputted incorrectly when upgrading your account. Either way, we'll take care of you!

Get to Know Your Benefits!

1 Free Pair of Shoes

How to claim your free pair of shoes:

1. Complete the sign up form above and finish the payment process using the same email you received the invitation to in order to automatically upgrade your current MLO account to MLO VIP.

2. Upon signing up we will automatically send out a pair of shoes in your size using your current shipping address and details from your previous order.

The style of shoe you receive will remain a mystery until you open it at your house! It could be a limited-edition shoe or even an unreleased shoe, but don't worry, it won't be a shoe you've already purchased in the past.

Guaranteed Access to New Drops/Releases 

Have you ever missed out on copping a shoe because you were at work or busy during the time it was set to drop? Or maybe you just forgot about it on accident and by the time you remembered, it was already sold out!

As an MLO VIP, we guarantee that you will get first access to new drops/releases long before they go public so you never have to worry about missing out again. But guess what! Even after the drop goes public, if you haven't gotten a pair yet, we'll hold a reserve pair in your size just for you so you can let us know at any time if you want it! How's that for VIP?

Member-Only Products

MLO has always been about creativity and unique expression through fashion and sneakers. Because of that philosophy, some of our products are exclusively available to our VIP's and will never be sold to the general public. That means these are the rarest products we make and can sometimes be limited to as little as 100 units ever made!

Member-Only Pricing

If exclusivity doesn't get you going, that's okay! We also made sure the numbers add up by including straight savings for you as an MLO VIP. We allow you to purchase any product on our site for 30% OFF as long as you are a VIP. This discount is basically the lowest we can actually sell our products for before we start losing money and we let you take advantage of it as often or as little as you would like. 

We know what you're thinking... "This is too good to be true." Well, to be completely honest, we lose money spoiling our VIP's. However, our goal is to provide you with over $1,000 back in value with hopes that you're so satisfied as an MLO VIP that you tell your friends and family about MLO!

Free Expedited Shipping

Time is money! And in this case, you get both! Never pay for expedited shipping again. Whenever we see your order come through, our team will automatically upgrade your shipping service to the fastest available option at the time. For domestic US orders, this could mean receiving your package the next day via UPS Next Day Air!

Free Returns & Exchanges

Have your eye on a specific style but not quite sure what to wear it with? MLO VIP members can relax knowing that they have free returns & exchanges! Feel free to pick something up, try it on at home, and if you don't like it, we'll pay for the shipping back to our warehouse and send you out another pair of something else free of charge. We call it no-risk shopping!

Priority Fulfillment

If exclusivity AND savings isn't already enough for you, we thought we would add in some quality of life bonuses for our MLO VIP's. Priority fulfillment is pretty straight forward. If we ever get backed up in our warehouse where it's taking longer than normal for us to package and send out products, your order will skip the line and get sent out before anyone else's! This especially comes in handy around the holidays and could be the difference between the "perfect gift", or the "late gift".

Priority Support

Similar to Priority Fulfillment, Priority Support means you skip the line. Whenever you reach out to us via email, either through the VIP concierge or general customer support, your ticket will be prioritized over other tickets no matter how backed up the queue might be. You can expect a response within minutes to an hour vs. our standard 24 hour response time.

Monthly Raffles

We've all seen them. Those people who won a sports car or an all-expenses-paid dream vacation. Well, we want to do just that for our VIP's. However, as an exclusive invite-only VIP group, your chances of actually winning our monthly prizes skyrockets! We announce one winner every month chosen from one of our VIP's. The next winner could be you!